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How E&O Insurance Works for Title Agents
For Title Agents

How E&O Insurance Works for Title Agents

Mariah McQueen

Navigating the world of real estate can be like crossing a minefield blindfolded; one false step can spell disaster. As a title agent, you act as a guardian, securing safe passage for your clients through this labyrinth. But even the most diligent guide can trip or stumble.

What happens, then? This is where errors & omissions (E&O) insurance comes in. It is your protective gear that shields you from unforeseen risks and potential claims. Think of E&O insurance for title agents as your safety net, ready to catch you when the unpredictable strikes.

This blog tells you everything you need to know about E&O insurance for title agents, including how the claims process works.

What Is Errors and Omissions (E&O) Insurance, and Is It Needed? 

E&O insurance is a type of professional liability insurance. As a title agent, you handle critical paperwork that can make or break a property deal. These tasks, while routine, carry significant responsibility.

For instance, imagine you engage in dangerous title search practices that lead to mistakes like missing a lien on a property during a title search. Or suppose an oversight during escrow account management leads to a significant financial loss. These mistakes can lead to potential lawsuits and could cost your business enormously.

E&O insurance comes into play here to cover claims against your title company. It can cover legal fees, settlements, and judgments arising from claims of professional negligence or mistakes made in business.

Without E&O insurance, if a claim is made against you for mistakes or negligence in your work, you would be personally responsible for all the costs associated with defending yourself. Depending on the nature of the claim, these costs could run into hundreds of thousands or even millions of dollars, potentially bankrupting you or your business.

What Types of Claims and Liabilities Does E&O Insurance Cover?

For title agents, E&O insurance protects against a variety of potential claims. These could include:

  • Title search errors like missing a lien, easement, or other encumbrance during a title search
  • Documentation errors, such as incorrect property boundaries or mistakes in the legal description of the property
  • Failure to meet key transaction deadlines, such as filing the title deed within a stipulated time, leading to additional costs or losses for the client
  • Accusations of negligence or fraud, such as failing to disclose pertinent information about a property’s title

In each of these cases, E&O insurance would help cover legal defense costs and any potential settlements or judgments.

Exclusions or Limitations in E&O Insurance Policies

While E&O insurance is designed to protect title agents against many risks, it doesn’t cover everything. Here are a few common exclusions and limitations:

  • Intentional misconduct like dishonesty and fraudulent activity
  • Bodily injury or property damage
  •  Temporary employees
  • Claim arising from work done before the policy was in force
  •  Information leaks due to cybercrime

These are just examples, and each policy can differ in its specific exclusions

What Factors Can Affect the Cost of E&O Insurance Premiums?

Several factors can influence the cost of E&O insurance premiums. Here are some of the main ones:

  • Industry and role: For example, if you’re involved in high-value property transactions, your risk exposure increases due to the potential financial implications of a small error or oversight. In this case, the premium might be higher
  • Business size and volume: Larger firms with more transactions generally face higher premiums due to increased exposure to potential claims.
  • Claims history: If you or your business has a history of title claims related to professional errors or omissions, this can lead to higher premiums as insurers may view you as a higher risk.
  • Coverage amount and deductibles: Higher coverage limits and lower deductibles typically result in higher premiums.
  • Risk management practices:  Good practices that reduce the likelihood of errors and claims could lead to lower premiums.

What Are the Policy Conditions?

Policy conditions in an E&O insurance policy dictate aspects such as how much protection the policy provides and what portion of the costs you will bear. Let’s break down these terms:

Coverage Limits

This is the maximum amount an insurance company will pay out for a claim or series of claims during the policy period. E&O coverage limits are often split between per-claim and aggregate limits for the entire policy term.

For example, a policy might specify a per-claim limit of $1 million and an aggregate limit of $2 million. This means the insurer will not pay more than $1 million for a single claim or more than $2 million for all claims during the policy period.


This is the amount the policyholder must pay out-of-pocket before the insurance company will cover a claim. For example, if your E&O policy has a $5,000 deductible and you have a covered claim costing $50,000, you would pay the first $5,000, and the insurance company would pay the remaining $45,000. Higher deductibles can lower your premium, as you’re assuming more of the risk upfront.

How Does the E&O Insurance Claims Process Work?

The claims process for title agent E&O insurance is quite straightforward. If a claim is made against you as a title agent and you have E&O insurance, here is a general overview of what the claims process might look like:

  • Report the claim, including all pertinent details about the incident and any relevant documents.
  •  Review by the insurance company to determine if it falls within the coverage parameters of your policy
  • An investigation by the insurance company
  • Defense and settlement negotiations

The claim process ends when the claim is dismissed, a court judgment is made, or a settlement is reached and paid.

Can I Be Held Personally Liable for Professional Errors or Omissions, Even With E&O Insurance Coverage?

E&O insurance coverage protects you from financial losses resulting from claims of professional errors, omissions, or negligent acts. However, there are scenarios where you could still be held personally liable even if you have E&O insurance, such as:

  • The damages awarded in a claim exceed your E&O policy limits
  • The claim involves an excluded circumstance, like dishonesty or criminal acts
  • The claim amount is less than your deductible
  •  Your policy includes a retroactive date, and a claim is made for an error or omission that occurred before this date

How do Tail Coverage and Retroactive Dates work?

Tail coverage, also known as an Extended Reporting Period (ERP), is an optional feature that extends the time during which you can report claims after your policy ends. Even though the coverage period has ended, if you have tail coverage, a claim can still be made and covered by the policy if the incident occurred while the policy was active.

On the other hand, a retroactive date is the date from which your professional liability is covered. Any claims arising from incidents that occurred before this date are typically not covered by the policy. When you first purchase an E&O policy, the retroactive date is often set as the date the policy begins.

Consider Title Support Services

E&O insurance for title agents isn’t just about having coverage; it’s about peace of mind, protection, and partnership. Don’t let the fear of costly mistakes hold you back. Work smarter, not harder, by teaming up with  PropLogix.

Our title support experts eliminate the tedious parts of due diligence by using proprietary software that uncovers hidden fees, liens, and assessments, empowering you to close deals faster and with peace of mind. Talk to us today to learn how we can help.


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Mariah McQueen Marketing Generalist

Mariah McQueen is a Marketing Generalist at PropLogix who is passionate about protecting homebuyers and enjoys writing about subjects valuable to the title industry. She currently lives in Orlando and enjoys practicing Jiu-Jitsu, traveling, and playing the piano.