Frequently asked questions

How long is the information on my report good for?

Counties and municipalities will send information back with “date received”—this will be reflected on your report. Information from municipalities can change frequently, this is why many clients will order updates.

Do I have to use the website to place my order?

You can use our website, or order through your closing software if a PropLogix integration is available. If you’re having any issues, please contact for help.

Do you still have a question?
If you cannot find answer to your question in our FAQ, you can always contact us.

Talk to Proplogix support

Call our support team at
Wait time: 2 minutes or less.

Email Support

For email support, write to:
Wait time: 30 minutes or less.

Email Sales

Need a product or price consultation?
Wait time: 15 minutes or less.