Stephanie Fullerton has worked as a commercial escrow officer and at a title production software vendor. This mix of industry experience over the course of a decade revealed the gaps between those working in the industry, those regulating it, and those providing technology solutions. In response, she eventually founded Streamline Consulting to help title companies bridge these gaps, become more efficient, and reach their business goals. In my conversation with Stephanie, we discuss how title companies can evaluate solutions for better data management, preventing cyberattacks, training teams to use the software in a way that suits their operations, and driving more awareness of the industry.
“I think we need to make ourselves more known. Social media is one outlet to capture the attention of people, but there are still job fairs… and internship and career-building assistance.” Stephanie Fullteron
Key Topics in this Episode:
4:30 – Managing Data in the title industry
7:10 – The pros and cons of cloud computing – Cloudstar ransomware attack
10:50 – Vetting outsourced IT support and technology solutions
17:20 – Redundancy is key to better data management
22:15 – Recovery for natural disaster vs. cyberattacks
30:13 – Software training and tips for updating
37:30 – Addressing staffing shortages
39:45 – Recruiting and mentoring new professionals
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Guest: Stephanie Fullerton, Owner of Streamline Consulting
Host: Amanda Farrell of PropLogix
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