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Ep. 34: Managing Risk, Resources, and People in the Title Industry with Stephanie Fullerton
Business Strategy

Ep. 34: Managing Risk, Resources, and People in the Title Industry with Stephanie Fullerton

 

Stephanie Fullerton has worked as a commercial escrow officer and at a title production software vendor. This mix of industry experience over the course of a decade revealed the gaps between those working in the industry, those regulating it, and those providing technology solutions. In response, she eventually founded Streamline Consulting to help title companies bridge these gaps, become more efficient, and reach their business goals. In my conversation with Stephanie, we discuss how title companies can evaluate solutions for better data management, preventing cyberattacks, training teams to use the software in a way that suits their operations, and driving more awareness of the industry. 

 

“I think we need to make ourselves more known. Social media is one outlet to capture the attention of people, but there are still job fairs… and internship and career-building assistance.” Stephanie Fullteron

 

Key Topics in this Episode: 

  • 4:30 – Managing Data in the title industry 
  • 7:10 – The pros and cons of cloud computing – Cloudstar ransomware attack
  • 10:50 – Vetting outsourced IT support and technology solutions  
  • 17:20 – Redundancy is key to better data management
  • 22:15 – Recovery for natural disaster vs. cyberattacks
  • 30:13 – Software training and tips for updating
  • 37:30 – Addressing staffing shortages 
  • 39:45 – Recruiting and mentoring new professionals

 

Resources: 

 

Get involved with the conversation! 

Follow us on Twitter @titletalks, and sign up to receive notifications when the next season launches! If you have an idea for a topic or know a guest speaker who would be perfect for the show, email us at title.talks@proplogix.com.

Guest: Stephanie Fullerton, Owner of Streamline Consulting
Host: Amanda Farrell of PropLogix

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